Just got an Alacatel Idol 4s. Charged and turned it on. Did the set up. Setup a PIN, did the fingerprint scan…but alas…for the Windows Hello Facial Recognition: Windows Hello is Preventing Some Option From Being Shown On my Hp Elite x2 – no problems (it\’s just slow) Do I really have to do a hard reset (factory reset)? What is preventing it?!!!! GAAAAAAAGH!!!!! Thanks, Mr. V

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