Looking highly unlikely Cricket will push the Windows 10 update to our L640. Really want to upgrade the phone. The only this is – with the two other 640s I\’ve upgraded – a hard reset was needed for it to function right. Both had the issue were contacts and email wouldn\’t pull in – without a hard reset. Am I doing something wrong? Is it possible to upgrade from WM8.1 to WM10 – without a hard reset? Any tricks to make the Microsoft account transition work?

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