I have a Funker W5.5 which runs Windows 10. I tried to reset phone but all I have now is Cortana and Storage icons. I cannot get any other thing. It says to go to app store to download apps but there is no way i can do that. Each time I try it just stops working. Thanks

sound like the reset got corrupted or something went wrong, I would try a hard reset Press and hold the Volume down and Power buttons at the same time until you feel a vibration (about 10 to 15 seconds). When you feel the vibration, release the buttons, and then immediately press and hold the Volume down button until you see a large exclamation mark. Once the exclamation mark appears, press the following four buttons in this order: Volume up, Volume down, Power, Volume down. Your phone should now reset and restart itself. (It might take a while for the reset to finish.) if that doesn\’t work then you might have to restore using the WDRT method…. good luck and I hope it works out for ya

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